Helen：I'm calling to discuss the level of insurance coverage1 you've requested for your order.
海伦：我打电话来是想讨论你所需要的订单保险额的级别。
Henry：I believe that we have requested an amount twenty-five percent above the invoice2 value？
亨利：我想大家需要的是高于发票价值百分之二十五的保险金额。
Helen：Yes, that's right. We have no problem in complying with your request, but we think that the amount is a bit excessive.
海伦：是的，没错。大家可以答应这个需要，但大家感觉金额有点太高。
Henry：We've had a lot of trouble in the past with damaged goods.
亨利：大家过去有太多货物毁损的困扰。
Helen：I can understand your concern. However, the normal coverage for goods of this type is to insure them for the total invoice amount plus ten percent.
海伦：我能知道你的考虑。然而，一般这种商品的保险额度是发票总额再加百分之十。
Henry：We would feel more comfortable with the additional protection.
亨利：有额外的保障会让大家感觉安全些。
Helen：Unfortunately, if you want to increase the coverage, we will have to charge you extra for the additional cosplayt.
海伦：非常遗憾，假如你们想增加保险额的话，大家就得向你们收取额外的成本。
Henry：But the insurance was supposed to be included in the quotation3.
亨利：但保险应该包括在价格里了。
Helen：Yes, but we quoted you normal coverage at regular rates.
海伦：是的，但大家向你们报的价是一般比率下的正常保险额。
Henry：I see.
亨利：我知道。
Helen：We can, however, arrange the extra coverage. But I suggest you contact your insurance agent there and compare rates.
海伦：不过超出的保险额大家可以再商量。但我建议你和你们那边的保险代理商联络并比较一下价格。
Henry：You're right. It might be cheaper on this end.
亨利：你说得没错，在这边或许会比较实惠。
Helen：Fax me whatever rates you find there and I'll compare them with what we can offer.
海伦：不论你那里找到的是那一种价格都传真给我，我会和大家可以提供的价格来做比较